Building a Site That Works for Everyone
usa-arrests.org/ targets WCAG 2.1 Level AA and aligns with ADA Title III, Section 508 of the Rehabilitation Act, and applicable state accessibility laws. This page sets out our commitments, the features we've built in, what we're still working on, and how to report a problem.
What’s on this page
1. Our Commitment
usa-arrests.org/ is read by people in difficult moments — locating a family member who's been arrested, tracking a court date, requesting their own records before a job interview, navigating an expungement petition. None of that is the time to be wrestling with a website that doesn't work with a screen reader, can't be operated by keyboard, or is unreadable at the magnification level a low-vision reader needs.
We treat accessibility as a core editorial requirement, not a compliance afterthought. The site is designed to be perceivable, operable, understandable, and robust for the widest possible audience.
2. Standards We Follow
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — published by the W3C and the de facto international standard for web accessibility
- Americans with Disabilities Act (ADA) Title III — covering accessibility of public accommodations
- Section 508 of the Rehabilitation Act — applicable to federal-facing content; we follow it as best practice
- California Unruh Civil Rights Act — civil rights protections covering web accessibility for California users
- New York State Human Rights Law — accessibility protections covering New York users
- Other applicable U.S. state web-accessibility laws as they take effect
3. Built-In Accessibility Features
Semantic HTML
Proper heading hierarchy, landmark regions, and meaningful element structure throughout.
17px+ body text
Minimum 17 pixel body text across the site, scalable up to 200% without breaking the layout.
Color contrast
Body text and interactive elements meet or exceed WCAG AA contrast ratios.
Keyboard accessible
All interactive elements are reachable and operable by keyboard alone.
Visible focus
Focus indicators are clearly visible on every interactive element.
Responsive layout
Reflows cleanly from desktop to mobile, including at high zoom levels.
Descriptive links
Link text describes the destination — no “click here” or “read more” without context.
Alt text
Meaningful images have descriptive alternative text; decorative images are marked as such.
Form labels
Form inputs have visible labels and clear error messages.
External link signals
External links are flagged so screen-reader users know they’re leaving the site.
No flashing content
No content that flashes more than three times per second (avoiding seizure triggers).
Reduced motion
Animations respect the user’s prefers-reduced-motion setting.
4. Assistive Technology Compatibility
The site is tested against and known to work with:
- Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android), Narrator (Windows)
- Voice control: Dragon NaturallySpeaking, macOS Voice Control, Windows Speech Recognition, iOS Voice Control
- Keyboard-only navigation with no pointing device
- Browser zoom up to 400% without loss of content or function
- High-contrast mode in operating systems and browsers that support it
- Switch access on devices that support it
- Reading-assistance browser extensions (Read Aloud, Speechify, etc.)
5. Supported Browsers
| Browser | Recommended versions |
|---|---|
| Google Chrome | Latest two major versions |
| Mozilla Firefox | Latest two major versions |
| Apple Safari | Latest two major versions |
| Microsoft Edge | Latest two major versions |
| Samsung Internet | Latest two major versions |
Older browsers may still load the site but accessibility features may not be fully supported. If you cannot upgrade, please contact us — we can sometimes provide content in an alternative format.
6. Keyboard Navigation
| Action | Keys |
|---|---|
| Move forward through interactive elements | Tab |
| Move backward | Shift + Tab |
| Activate a link or button | Enter |
| Activate a button (sometimes) | Space |
| Scroll the page | ↑ ↓ or Page Up / Page Down |
| Open a link in a new tab | Ctrl + Click (Windows) or ⌘ + Click (Mac) |
| Find on page | Ctrl + F or ⌘ + F |
| Zoom in / out | Ctrl + + / - or ⌘ + + / - |
7. Known Limitations
We are honest about gaps:
- Outbound links to law-enforcement and court portals — accessibility quality on third-party sites varies widely. Some state DOC inmate locators and county sheriff jail rosters do not meet WCAG AA. We have no control over those sites and cannot fix them; if you encounter a state portal that’s inaccessible, the agency itself is the right party to escalate to.
- Older archive content — content from before our current accessibility standard may have minor inconsistencies. We are reviewing on a rolling basis.
- Third-party advertising — display ads served by ad networks may not meet WCAG AA in every instance. We use ad networks that are committed to ad-accessibility standards and report ad-accessibility issues to them.
- PDF documents — where we link to government-published PDFs (forms, instructions), the PDF’s accessibility is the issuing agency’s responsibility, not ours.
8. Third-Party Content
| Type | Accessibility |
|---|---|
| Display advertising (Google AdSense and similar) | Varies by ad creative; the ad network is responsible |
| Affiliate widgets and embeds | Tested where deployed; some third-party widgets have known limitations |
| State and federal agency portals (linked from state pages) | Varies — many .gov sites are subject to Section 508 and are generally good; some county sheriff sites are not. We cannot fix these. |
| Embedded analytics | Invisible to users; no accessibility impact |
9. Alternative Formats
If you need content from the site in an alternative format — large print, plain text, audio summary — please email us. We will provide an alternative version where reasonably possible. There is no charge for this.
Please tell us the page URL and the format you need (large-print PDF, plain-text email, audio file, Braille-ready file). We aim to respond within 5 business days. For urgent needs, put “URGENT — accessibility” in the subject line.
10. Testing Approach
- Automated audits — Axe, WAVE, and Lighthouse run on every page before publication and on a sitewide basis quarterly
- Manual screen-reader testing — every new template or major redesign is tested with NVDA and VoiceOver
- Manual keyboard testing — every interactive component is tested without a pointing device
- Zoom testing — pages are tested at 200% and 400% zoom for layout integrity
- Contrast checking — color combinations are checked against WCAG AA contrast ratios
- Reduced-motion testing — animations are checked under the prefers-reduced-motion setting
- Real-user feedback — accessibility-issue reports are logged, triaged, and addressed on priority
11. Reporting an Accessibility Problem
If you hit something on the site that doesn’t work with your assistive technology, please tell us. Email info@usa-arrests.org with subject line “Accessibility issue” and include:
- The page URL where the problem occurred
- What you were trying to do
- What didn’t work — the screen reader skipped past something, the keyboard couldn’t reach a button, the contrast was too low to read, etc.
- Your assistive technology (screen reader, browser, OS)
Accessibility-issue reports go to the top of our queue. We aim to acknowledge within 1–3 business days and provide a fix or workaround as quickly as the issue allows.
12. Escalation If You’re Not Satisfied
If we don’t resolve your accessibility concern to your satisfaction:
- U.S. Department of Justice — Civil Rights Division — handles ADA complaints: ada.gov
- U.S. Access Board — Section 508 and accessible-design guidance: access-board.gov
- State Attorney General Civil Rights Division — most states have one; California, New York, Massachusetts, and Washington are particularly active on web-accessibility
13. References and Standards Documents
- WCAG 2.1 Quick Reference — w3.org/WAI/WCAG21/quickref
- Section 508 — section508.gov
- U.S. Access Board — access-board.gov
- ADA.gov — ada.gov
- WebAIM — accessibility evaluation resources: webaim.org
Run Into an Accessibility Issue?
Tell us. Accessibility reports are our priority queue — we acknowledge within 1–3 business days and work the fix as fast as the issue allows.
📧 info@usa-arrests.org